An engagement is deemed successful when it realizes the goals, objectives, deliverables, and expectations established by the stakeholders. PMI PMBOK® is the foundation for all project management standards and knowledge base to drive the metrics for success. AdvancedTSC, LLC has established an IT Project Management practice of initiating, planning, executing, controlling, and closing project team engagements to achieve specific goals, meet specific success criteria within a specified time frame and budget.
AdvancedTSC's Engagement Management Practice goes to great lengths to apply knowledge, skill, and sound guiding principles to achieve strategic business goals and stakeholder objectives. Establishing highly capable, results driven solution teams for each Project, Program, or Portfolio is our primary OPM objective. ATSC has built a successful reputation embracing hybrid methodologies derived from PMI’s PMBOK® global standards.
Leadership is an essential component of engagement success. The right combinations of highly skilled subject matter experts, tool selection, and leadership are critical to navigating effectively through the often-rocky waters of stakeholder requirements and expectations.
What ingredients are in your next project?
Every AdvancedTSC professional services engagement (Project or Program) has a Hand-selected "SME" Architect-leader, Project Lead Manager, and extremely skilled team contributors following an established ATSC Hierarchy to ensure timely delivery and project success.
The Charter sets a Tone and Direction documenting mission-critical information and details vital to success. Every AdvancedTSC outsourced professional services engagement is predicated on an established Project Charter complete with:
ATSC embraces DMAIC methodology, the continuous pursuit of process improvement to the point of extreme perfection. Advancements in AI and Machine Learning are gaining rapid influence over many existing frameworks and stand to make a huge impact on DMAIC through predictive analytic algorithms. AdvancedTSC "Intelligent Agent" technologists are also working with abstract algorithms to develop and design process improvement and accelerate business transformatio
Success is predicated on vision, leadership, and a structured framework. AdvancedTSC follows several proven methodologies, often deriving a “hybrid” approach based on customer culture and environmental factors. Traditional methodologies, like Waterfall, provide a time proven linear approach to project resolution and are highly predictable. Agile methodologies like SCRUM deliver project results in repeatable iterations providing rapid tangible results
The Scrum methodology is based on the Scrum Body of Knowledge (SBOK™ Guide). Scrum is our most popular Agile approach to project, program, or portfolio management. Scrum software development is structured to enable small (3-4 person), highly agile, SME Scrum Team members, to segment prioritized business requirements into time sensitive, development iterations (sprints), enabling highly dynamic, flexible environments to embrace stakeholder “in process” changes. Scrum spans multiple industry segments and knowledge work-delivery types, promising a high touch, iterative and incremental solution delivery methodology.
AdvancedTSC embraces a wide spectrum of proven project management strategies and deliver methodologies. We work closely with client stakeholders to understand business drivers, environment and corporate culture to facilitate the right combination of leadership and subject matter expertise to deliver consistent and reliable solution expectations.
Developing a comprehensive and predictable IT support infrastructure, complete with sound guiding principles, diverse skill-sets, highly motivated resources, and corporate knowledge-base is a daunting task for any organization in today’s fast-pace, complex technology environment. Pressure from principals and investors further exacerbated expectations to cut-costs, bolster core-capabilities, and improve bottom-line revenue. Embracing IT Infrastructure Library (ITIL®) for Continuous Service Improvement, AdvancedTSC, LLC is able to provision service excellence delivering consistent, reliable, and proven “Best-Practices” to exceed stakeholder expectations and requirements for IT support and management services.
AdvancedTSC approaches services delivery and management incorporating concepts established from ITIL framework's 5 core publications.
ITIL Service Strategy: develop organizational goals and objectives to prioritize needs
ITIL Service Design: strategy to deliver on established business objectives using RACI (Responsible, Accountable, Consulted and Informed).
ITIL Service Transition: project development and operational use of services, setting it apart from day-to-day IT maintenance.
ITIL Service Operation: "Best - Practices" for meeting service expectations, balancing cost and finding any problems. Broken into two sections – process and functions.
ITIL Continual Service Improvement: achieves services incremental and large-scale improvements using a 7-step process: